Three Abbey Green and The Jane Austen Wing

If you have any questions about these services or you want to ask about something that isn’t listed, just call us on 01225 428558 or send an email to

Laundry service

If you require a laundry service just ask for a Speedywash bag and bring it to reception before 9 am. We will telephone for a collection and your laundry will be returned the same day.

This service costs £16 per load (single colour). If you have a mixed load, separate the coloured items from the white washing in TWO bags and this split load will cost £28. If you have a special request such as a specific wash temperature, or you do not wish for your items to be tumble-dried, just put a note in the bag. Payment must be made in cash. Service is not available on either Saturday or Sunday.

Ironing is available at additional cost – please contact us for prices. Dry cleaning is also available on a 48 hours turnaround.


We have a member of staff who enjoys baby-sitting. Rebecca is CRB checked and has excellent references. Please contact us for rates and conditions and to check availability.


We recommend local masseuse Louise Goodsman. To book an appointment you can contact her on 07753 401164.

Chauffeur service

We use two excellent companies, who specialise in luxury travel in and around the South West of England. They are available for transfers to all major airports, day trips and local tours. It is really important that you book them as early as possible because they are very busy. For more information or to request a quote for a specific journey, visit their website. You can contact Steve at or Neil at

Enterprise Car Club

Setting up a City Car Club membership before you travel allows you to book a car online or by phone and gain access using your own smart-enabled membership card. Available on a pay-as-you-go basis, you can book a car for as little as half an hour or for as long as you like. Daily rates are also available. As a member, you can access any City Car – not only in Bath, but across the UK. With rental rates inclusive of insurance, using Enterprise Car Club is cost-effective and hassle free. Please see  to find out more.

Parking Permits 

We have a small number of parking permits for guest use. These permits allow use of on-street parking in the Central Zone free of charge, providing you can find a designated space. We cannot guarantee that you will find a space but we can show you where to try. There is no restriction on the amount of time you can park with a permit in one place.

Bath Reward Card Scheme

Providing a wide range of benefits and discounts with local independent retailers, restaurants and service providers, the Reward Card will help you to get the most out of your time in Bath. Simply show your Reward Card (attached to your room or apartment key) at participating businesses, listed here:


We are always happy to give recommendations for good places to eat – we like to make sure our guests are well-fed throughout their stay. To whet your appetite, have a look at out/  which lists some of the best independent restaurants in Bath, many of whom offer special discounts to our Reward Card holders. Wherever you decide to eat, just let us know if you would like us to book a table for you. There is a folder for you to peruse in the guest area by the dining room which contains many of our restaurants’ current menus.

Ironing facilities

There is an iron and ironing board available at all times in the guest area by the dining room.

Guest area

This is located in the basement area of Three Abbey Green next to the dining room and is accessible to guests at all times. There is a computer and printer, fridge in which we put complimentary bottled water, iron and ironing board, plus a selection of tourist information leaflets.

Luggage store

Once you have checked out, we are happy to store your luggage in the guest area by the dining room until you are ready to leave Bath. There is no charge for this service, though it is at your own risk.

Bicycle store

Although we cannot take responsibility for their safety, we are happy for you to store a bicycle or two in the communal area on the ground floor of Abbey View apartment.